Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. State of SaaS onboarding report.

Research Software 87

Research Software Analytic Tools Feedback Software Data Visualization 87

ProductPlan

JANUARY 27, 2022

Organizations of all shapes and sizes are peering into the murky future. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. With over 7 million subscribers, Consumer Reports is one of the most widely recognized resources for product reviews. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

ProductPlan

JANUARY 21, 2022

Organizations of all shapes and sizes are peering into the murky future. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022. How To Score Customer Health.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Product Management University

APRIL 17, 2024

If you’re in product marketing, you know all too well how this works. Not exactly the best use of resources, and it doesn’t scale! Determine the Forecasted Growth For Your Product Category If you read the Gartner report, there are multiple categories or slices of the AI market. Some combination of all the above?

Reporting Tools 147

Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. All of these nudge the user toward greater levels of product adoption and activation. WalkMe’s Editor is designed to let you do all this with a code-free, point-and-click visual editor. Wondering if WalkMe product tours are worth the hype?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Finance app average interaction rates were all above the overall average (26%) at 28% for Fintech, 43% for Banking, and 54% for Insurance. Bonus reading and resources.

Finance 261

Finance User Testing Feedback Software Research Software 261

Usersnap

FEBRUARY 19, 2019

But have you caught all the bugs in your application? We all know social media’s viral nature. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Are crowdtesting resources easily available? Usability tests.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Userpilot

JUNE 5, 2024

Amplitude is an analytics solution with custom event tracking, behavior-based segmentation, root-cause analysis , and custom reporting capabilities – to name just a few. The latter means that it’s easier for businesses to plan and allocate their resources to initiatives that lead to long-term growth, like research and development.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Reporting Tools 89

Alchemer Mobile

MARCH 24, 2022

The following data originates from our 2022 Mobile Consumer Engagement Report, which can be read in full here. Annual retention is generally not reported due to the acceptance of regular, high consumer churn, but many companies who have shifted their strategies from acquisition toward retention have begun benchmarking annually.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

The Product Coalition

JANUARY 27, 2024

Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 136

Analytic Tools Research Software Reporting Tools Software Review 136

Gainsight

NOVEMBER 20, 2019

It can seem daunting, but you of all people should know small rituals can lead to large results. We can all get stuck in the “ output over outcomes ” mindset—this book will break you out of it and provide tactics to create customer-centric products. The benefits of joining one (or all) are too good to be ignored. Product School.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

DECEMBER 11, 2023

Personalized onboarding, in-app guidance, and in-app communication all play a role in fixing misaligned mental models among your users. Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Get your free Userpilot demo today! What is a mental model?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools User Testing 98

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. We’ve compiled a list of questions that every product team should be able to answer and the reports you can use to not just answer those questions, but take action on them. Adoption Report. Path Analysis Report. Retention Report.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

MAY 7, 2024

The 12 best software adoption tools for driving customer success include: Userpilot – best all-in-one product adoption software for web apps. Best 12 product adoption software for driving customer success There are lots of product adoption tools out there and we simply can’t go through all of them.

Analytic Tools 93

Analytic Tools Feedback Software Research Software Reporting Tools 93

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of stressed-out and under-resourced customer support reps to consider leaving their job.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

MAY 21, 2024

Offer self-service options : Implementing self-service support through in-app resources enhances the customer experience by allowing them to solve issues independently. First of all, you need a tool like Userpilot to segment users, then decide what criteria (NPS responses, in-app behavior, etc) you need to perform your strategy.

Data Visualization 92

Data Visualization Customer Experience User Testing Customer Feedback 92

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Qualtrics, Capterra, and Forrester all designate it a must-read, and the book is number one on Goodreads’ Popular CX Books list. By Usersnap. Customer Experience Magazine.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Usersnap

NOVEMBER 8, 2018

You have that sneaking suspicion that there are ways that your testing life and that homemade bug report can be improved? Depending on your business scenario and reporting needs, there are options or platforms for templates that will fit your needs. Find out what works best for you: Advantages Of Accurate Bug Reports.

Reporting Tools 56

Reporting Tools Data Visualization Feedback Software User Testing 56

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Offer educational resources like guides and webinars to help users maximize product value. All of which are essential for customer retention. How to improve customer retention: Userpilot resource center. That’s not all.

Data Visualization 96

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 96

Userpilot

MARCH 29, 2024

Lack of help resources. Offer self-service support with a resource center. Conversion funnels typically start with marketing efforts focused on awareness and extend all the way to building loyalty. Lack of help resources : Users will inevitably have questions or hit roadblocks while using your product. Userpilot can help.

Data Visualization 92

Data Visualization User Testing Analytic Tools Feedback Software 92

Userpilot

FEBRUARY 19, 2024

Impact analysis is crucial for identifying risks, allocating resources, and enhancing customer satisfaction for project success. Analyze business processes and resources within the business function to understand the workflow and identify periods of low user activity. Dependency, assessing risks in interconnected elements.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

MAY 9, 2024

TL;DR Happy customer service refers to all the efforts a company makes to ensure customers are satisfied, delighted, and have a positive experience across all interactions. Provide multiple ways to get help with a resource center. CES : As per Gartner’s benchmark report , CES scores should be around 70-90%.

Data Visualization 89

Data Visualization Reporting Tools Customer Experience Customer Feedback 89

Mixpanel

APRIL 18, 2024

Any new features we build have to appeal to some combination—and sometimes all—of these personas. They’re the end consumers of this training, after all. Phase 3: 100% By now, you’ve made all the iterations you wanted to make and the product is truly ready for the big time. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MAY 22, 2024

While A/B testing tools come in various shapes and forms, must-have features include a variety of test options , segmentation capabilities, reporting, and goal tracking. Must-have features of A/B testing tools Not all A/B testing solutions are created equal. Reporting : Most A/B testing tools support automatic and real-time reports.

Analytic Tools 88

Analytic Tools Data Visualization Reporting Tools Feedback Software 88

The Product Guy

JUNE 4, 2024

They define clear metrics and KPIs that align with business goals, and regularly report on progress. He then set up regular reporting cadences to share these metrics with executives and stakeholders, along with insights into what was driving the numbers and what actions the team was taking to improve them.

Onboarding KPIs 74

Onboarding KPIs Data Visualization Customer Experience Product Management 74

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Systems Review 84

Userpilot

APRIL 16, 2024

You can choose from different types of user activity monitoring methods, such as app usage tracking, navigation and interaction tracking, user and entity tracking, error and crash reporting, app performance monitoring, and user feedback collection. Next, select the right user report you need for monitoring their behavior.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JANUARY 15, 2024

Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. Using interactive walkthroughs , feature adoption flows, and native tooltips are all viable ways to improve your in-app guidance.

Analytic Tools 75

Analytic Tools Feedback Software Reporting Tools Data Visualization 75

Userpilot

SEPTEMBER 20, 2023

The project manager oversees the project resources to make sure work gets done on time and on budget. monitoring resources using project management software, and tackling potential blockers. Analyze and report on product success. Allocating resources. Do project managers report to product managers? It depends.

Reporting Tools 95

Reporting Tools Customer Experience User Testing Research Software 95

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. This is mainly because every managerial job acts as a bridge between all departments. It can be learned by observing their human resources manager and experiencing it.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

APRIL 24, 2024

Unfortunately, creating videos is time and resource-intensive. Equipment hire, location scouting, editing – all this adds up. This means you can easily create and refine your support resources, surveys, and microcopy, for example, in interactive walkthroughs. Spark is a chat-based reporting tool.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! With the AppFollow integration, you can monitor customer feedback across all major app stores. If so, you’re in the right place!

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Feedback Software 75