The Product Coalition

JUNE 9, 2021

Part one of this article taught you how to align a roadmap with aspirational business goals. The initial steps of this framework took collaboration between business leadership and the product team to set a direction for development decisions. This step gets into what people think of when they ask for a roadmap.

Vision 89

Vision Roadmap Customer Experience Weak Development Team 89

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

ProductPlan

FEBRUARY 9, 2023

Does your product team celebrate launching that feature they’ve spent the last three months working on and then never give it another thought until it breaks? Are you too busy to reflect on how your product team can work better together? How does a product team become a feature factory? What is a feature factory?

Weak Development Team 52

Weak Development Team Reporting Tools Feedback Software Customer Feedback 52

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 128

Data Visualization User Testing Weak Development Team Customer Feedback 128

ProductPlan

AUGUST 25, 2022

Let’s jump in with the bad news: No organization is immune to product vulnerability. However, great product leaders protect their product teams from exploiting weaknesses and vulnerabilities. However, these uncontrollable, unpredictable variables can create weaknesses that morph into opportunities for potential attacks.

Reporting Tools 52

Reporting Tools Weak Development Team Research Software Data Visualization 52

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

Feedback Software 96

Feedback Software Research Software User Testing Customer Experience 96

Alchemer Mobile

DECEMBER 7, 2022

3rd party mobile SDKs are common Commonly, the ‘build vs. buy’ dilemma comes to an abrupt end when companies are reluctant to integrate, or even forbid integrating with, third-party software development kits (SDKs) of any sort. An in-house solution, on the other hand, can take a dedicated team months to develop.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

Commonly, the ‘build vs. buy’ dilemma comes to an abrupt end when companies are reluctant to integrate, or even forbid integrating with, third-party software development kits (SDKs) of any sort. An in-house solution, on the other hand, can take a dedicated team months to develop. 3rd party mobile SDKs are common. Time to market.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Under 10 Consulting

MAY 15, 2020

Your roadmap is a plan, not a commitment . "We We allocate 100% of our resources to the roadmap. We plan to use the other 100% of our resources for special projects." — Johnson's Roadmapping Conundrum. ?. But here’s the rub: A roadmap is not a task list or project plan. That’s not a roadmap; that’s a release plan. ?.

Roadmap 65

Roadmap Reporting Tools Research Software Weak Development Team 65

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements. You may want to learn who your top competitors are, their value proposition , and their weaknesses.

ChatGPT 95

ChatGPT Data Visualization Onboarding KPIs Research Software 95

The Product Coalition

OCTOBER 29, 2018

“We just pushed it live,” the release manager belts out, to a team fresh off the battlefield that is software product development. I was new to it all, a team whose mantra was to create, build and release. In retrospect, it was probably the best place to start, given that external development teams are now more commonplace.

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Weak Development Team Data Visualization Development User Testing 60

Userpilot

MARCH 14, 2024

You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Assess new feature adoption with feature reports. Teams across your business can benefit from customer data. Product teams can build features that solve real pain points.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

UX Planet

DECEMBER 15, 2023

Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. It also helps in saving on directionless development costs. Have you prioritized the design problems to be solved in your product roadmap?

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UX User Testing Development Team Review Customer Experience 83

Mironov Consulting

FEBRUARY 12, 2022

But for calendars, the scarce resource is time rather than development capacity.  Just Light blue: time within the product management team , one-on-ones with direct reports, mentoring, morale-building, merging each product team’s roadmaps or strategies into a coherent whole, occasional listen-ins on customer discovery calls.

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. Could you describe a recent ad-hoc report or analysis you generated? Are you required to deliver regular reports to other parts of the organization? Who do they report to?

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap. Just sign here.”)

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Mironov Consulting

JUNE 30, 2017

Let’s call it the software development deli counter problem. Likewise, sales and business development teams (especially in enterprise companies) are hired and paid and rewarded for bringing in large deals. Which takes us to this chain of reasoning: “I don’t remember what’s in the development pipeline.”

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Ronke PM

FEBRUARY 7, 2024

They use optimism and inspiration to galvanize their teams. At the core of every cross-functional team that creates product magic lies an exceptional product leader who excels in building both people and products. Great leaders lead with heart and empathy. They are filled with aspirations, ideas, and ideals without preeminence.

Reporting Tools 52

Reporting Tools Weak Development Team Leadership Vision 52

The Product Coalition

MARCH 28, 2022

I think one of the ways to minimize the chance of this happening is to have an always on routine of talking to customers e.g. standing time to talk to customers that almost gets backed into the operating rhythm of the team. I think it makes sense to hear that opinion and factor that into the product development process. Of course?—?the

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Product Research Product Management Product Manager Weak Development Team 154

Gainsight

APRIL 14, 2022

Expanding the team is not always the right answer to address scale and impact. Just as you wouldn’t expect to scale without a sales or marketing operations team, you can’t achieve the growth you dream of without a CS Operations team either. They are the driving force of any CS team. Team player. Why CS Ops?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Weak Development Team 52

The Product Coalition

MARCH 18, 2022

Around that time, a healthy startup should have established: A solid team A great product/service with at least one core value proposition A base of loyal and highly satisfied customers Once the founder sees good traction with 50+ enterprise customers and/or thousands of users, they face a dilemma. Are there capacity or incentive issues?

Customer Experience 193

Customer Experience Onboarding KPIs User Testing Customer Feedback 193

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 91

Research Software Analytic Tools Feedback Software User Testing 91

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points. Hire people.

Weak Development Team 195

Weak Development Team Reporting Tools Product Research Research Software 195

Userpilot

SEPTEMBER 11, 2023

Ideas from feature request surveys for developing product roadmap. Combining this data with customer feedback will help determine whether users need more guidance or if the underperforming features need improvements. You can receive real-time reports from Heap to better understand what’s going on in your product.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Customer Feedback 99

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Gainsight

MARCH 7, 2022

Over the past few years, we’ve been keeping our eye on an incredibly positive trend in the most successful companies: closer, more collaborative relationships between Customer Success and Product teams. . At Gainsight, we believe it’s vital for these teams to partner— we always have, always will.

Customer Feedback 103

Customer Feedback User Testing Customer Experience Onboarding KPIs 103

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Are they team players? I also want to hire team players.

Development Team Review 68

Development Team Review Weak Development Team User Testing Technical Review 68

Alchemer Mobile

JULY 16, 2021

Product teams: Customer retention matters to product managers because it’s generally directly related to their mobile app experience. People uninstall apps because they’re buggy, don’t work as expected, have poor design, or are missing features. Actively communicate with customers before they get a chance to churn.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 109

Data Visualization Weak Development Team Technical Review Software Review 109

Mironov Consulting

SEPTEMBER 22, 2020

To delete the letters MVP from roadmaps and product charters. Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59