UX Planet

FEBRUARY 22, 2024

It starts with small choices, but together those create a user experience revolution worth getting excited about. Design Meets Psychology: Harnessing Colour & Emotion Every colour choice, button placement, even the size and speed of animations — it’s all meticulously planned to shape our experience. But don’t lose heart!

Data Visualization 73

Data Visualization UX User Testing Research Software 73

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 95

Customer Feedback Product Research Feedback Software User Testing 95

Userpilot

AUGUST 23, 2023

TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty. UX design focuses on user interactions with a product or feature. And focuses on separate parts of the user journey map. Segment customers based on these to create different user journeys.

Customer Experience 89

Customer Experience User Testing Customer Feedback Feedback Software 89

AB Tasty

APRIL 25, 2024

They find answers to where companies should start, what to prioritize, which methodologies to use, and how to execute a compelling optimization roadmap. The importance of UX Running A/B tests is a great way of conducting UX research while your product is live. Episode #2: Where do you start?

User Testing 52

User Testing Product Research Testing Customer Feedback 52

UX Planet

FEBRUARY 2, 2024

Have you ever questioned the role of a UX Designer ? Because we have readily acknowledged that UX Designers go beyond wireframing. They help shape experiences, evoke emotions, and design straightforward, accessible user journeys. This involves defining target audiences, content goals, and content roadmaps.

User Testing 92

User Testing Customer Experience Research Software Analytic Tools 92

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

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UX Research Software User Testing Analytic Tools 98

ProductPlan

JANUARY 21, 2021

That team’s collective work is often represented, at a high level, as features on the product roadmap. Also, the role of product design in designing great user experiences is both tactical and strategic. The Role Roadmaps Play in Managing Product Design. Avoid the Temptation for a UX Roadmap.

Research Software 98

Research Software Roadmap Product Research Customer Experience 98

PMLesson's Ace the PM Interview

MARCH 9, 2022

As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. Building a consistent user experience built on user stories gets you out of bed in the morning. Start Learning Can You Transition from UX to Product Management?

UX 52

UX User Testing Product Research Product Management 52

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. What is a product strategy? How do you create a roadmap? Discovery and Experimentation as Part of Product Strategy 5.Where Where to start – Product Discovery vs Product Strategy How Userpilot Helps.

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Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 96

Feedback Software Customer Experience User Testing UX 96

ProductPlan

MARCH 23, 2023

If so, chances are you were working without the benefit of a concrete product strategy. Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Helps you get the right items on your roadmap and keep the wrong items off it. Not necessarily.

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Product Strategy User Testing Feedback Software Strategy 59

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary. 1 Set an Objective.

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Weak Development Team Product Management Product Manager User Testing 265

The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. This happened when I started to learn about UXR for the very first time back then in 2020.

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User Testing Product Research Data Visualization Customer Feedback 131

Roman Pichler

OCTOBER 6, 2020

What kind of user experience (UX) should the product give rise to? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board.

Product Research 265

Product Research Technical Review Feedback Software Research Software 265

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. But look no further! Implement an onboarding checklist to drive activation.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

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Research Software Strategy Customer Experience User Testing 94

Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. That sounds a lot like a tool that would be incredibly good at identifying a clever strategy.

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Data Visualization ChatGPT Research Software Product Management 120

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Reduce customer churn.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software User Testing 99

ProductPlan

JANUARY 21, 2021

That team’s collective work is often represented, at a high level, as features on the product roadmap. Also, the role of product design in designing great user experiences is both tactical and strategic. The Role Roadmaps Play in Managing Product Design. Avoid the Temptation for a UX Roadmap.

Research Software 52

Research Software Roadmap Product Research Customer Experience 52

Roman Pichler

DECEMBER 6, 2022

For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal.

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Leadership Technical Review Reporting Tools User Testing 279

The Product Coalition

JANUARY 11, 2023

When I start to learn about product management, it seems PMs do a lot of things related to data, research, user experience, and dealing with other teams such as design, engineering, etc. Product management and UX design both strive to understand user needs, create valuable experiences, and continuously innovate products.

Feedback Software 107

Feedback Software Research Software User Testing Technical Review 107

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams. Let’s get right to it!

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Userpilot

MAY 17, 2022

There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. We’ll cover some strategies that will drive product stickiness through continuous improvement based on user feedback. This is a continuous journey. Improve existing features.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Look at things like call drivers for indications of how your new users may be struggling.

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User Testing Product Research Research Software UX 121

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product. Define product experience ownership.

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Customer Experience User Testing Onboarding KPIs Product Research 230

ProductPlan

JANUARY 21, 2021

That team’s collective work is often represented, at a high level, as features on the product roadmap. Also, the role of product design in designing great user experiences is both tactical and strategic. The Role Roadmaps Play in Managing Product Design. Avoid the Temptation for a UX Roadmap.

Research Software 40

Research Software Roadmap Product Research Customer Experience 40

Userpilot

AUGUST 29, 2023

The product management process starts with building an understanding of your users and the market, defining a vision and strategy , generating and prioritizing ideas that could solve user problems, articulating them in a clear roadmap, launching an MVP, and then gathering feedback to evolve it over time.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 97

Product Research User Testing Customer Feedback Research Software 97

Userzoom

APRIL 21, 2020

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. How did you end up in your current UX role at William Hill? That’s how I started with UX. Where does UX fit into the digital business? What is the future vision for UX?

User Testing 93

User Testing Research Software Data Visualization Product Research 93

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. Hyper- personalize in-app communication and customer experiences. We got you covered!

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. Feature engagement in SaaS refers to observing user engagement and interactions with your product features to know what brings value to them.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Roman Pichler

JANUARY 9, 2018

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. The UX designer, developer, tester should work on the development team.

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Product Research Technical Advisors User Testing Research Software 156

Userpilot

AUGUST 16, 2023

Tracking in-app user behavior helps identify friction points that need improvement to lower churn. In-app surveys, such as NPS and CSAT , can track customer satisfaction levels , and you can deploy retention strategies for low-scoring users. Use loyal users and growth loop strategies to bring in new users.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. We are always looking for more product mentors from all around the world.

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Analytic Tools Research Software Customer Experience User Testing 60