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Five Opportunities for CS in a World Full of AI-Driven Change

Gainsight

Tip 2: Invest in Sales Training for Your CSMs An easy step to get CS closer to the revenue and expansion pipeline is to give CSMs access to the type of training that their Sales team gets. “If If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal.

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Top Customer Success Trends To Watch For In 2020

Gainsight

On a recent webinar with one of our private equity partners, Gainsight CEO Nick Mehta shared an inspiring outlook on what’s to come in the year 2020 for customer success. The industry is constantly evolving and it’s important to stay ahead of the curve with new concepts and trends. So that’s kind of number one.

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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

Userpilot

Live chat support is another way that your sales team can drive new user activation and nurture a fanbase of loyal customers for your SaaS company. Social media, in-app resource centers , and webinars hosted by your SaaS company also help. Failing to do so could make your messaging feel disjointed and awkward.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role. . #5 – Prioritization skills. Most common interview questions for a product marketing manager role.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role. . #5 – Prioritization skills. Most common interview questions for a product marketing manager role.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role. . #5 – Prioritization skills. Most common interview questions for a product marketing manager role.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role. . #5 – Prioritization skills. Most common interview questions for a product marketing manager role.