Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. You’ll need to use third-party engagement tools to turn these insights into actions. In short, if you can’t just tag a feature without coding in Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for digital adoption and it comes with features such as tooltips, feature tags, interactive walkthroughs, and in-app announcements. It also enables you to create multi-question survey engagements. GainsightPX offers numerous templates for each of these in-app engagements.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

APRIL 21, 2024

We’ll go over 6 examples of customer onboarding dashboards that you can get with Userpilot, and they include: Set up feature tags and in-app events dashboard to track customer behavior , including feature usage , event occurrence, and user activity. For this, you can use a tool like Userpilot to tag features and set up in-app events.

Data Visualization 92

Data Visualization Onboarding KPIs Dashboard Analytic Tools 92

Userpilot

FEBRUARY 25, 2024

Marketing funnels attract and engage, using metrics like visitors and click-through rates to track narrowing interest and effectiveness. Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 95

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. You’ll need to use third-party engagement tools to turn these insights into actions. In short, if you can’t just tag a feature without coding in Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 26, 2024

Here are the ways you can use Userpilot as an event tracking tool : Event tracking : The Userpilot flow builder lets you track custom events by tagging individual features (Feature Tag), by API (called Tracked Events) or by setting them up using a combination of feature tags and tracked events (Custom Events).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 15, 2023

When you track in-app product interactions, you measure how users engage with features. This tells you what pages users engage with so you can investigate the path they take. There are three main methods to track user activity – feature tagging, session recordings, and heat maps.

Analytic Tools 91

Analytic Tools Data Visualization Customer Experience Customer Feedback 91

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? Segment active customers for product interviews and inactive ones for re-engagement campaigns. The benefits of customer segmentation Customer segmentation is essential for successful customer engagement along their journey with the product.

Customer Experience 92

Customer Experience User Testing Customer Feedback Analytic Tools 92

Userpilot

AUGUST 5, 2023

Use feature tagging to track feature usage. You can use this dashboard to determine which features are the most popular among users and which show poor engagement. For instance, you can use the insights to offer in-app guidance or improve the performance of features with low engagement to boost customer satisfaction.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 90

Userpilot

OCTOBER 31, 2022

Are you planning on using analytics to improve customer engagement and gain a competitive advantage? In today’s article, you’ll find seven engagement strategies that use customer analytics to boost user engagement, increase retention, and reduce churn. What is customer engagement? identifying emerging trends.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

FEBRUARY 21, 2023

Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. It also supports both mobile and web apps.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 26, 2024

No-code feature tagging : Userpilot’s click-to-track feature tagger lets you tag up to 15 features in the Starter plan and track its interactions without writing a single line of code. Users on the Growth or Enterprise plan can add an unlimited number of tags and use events to trigger in-app flows.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. Basically, you use it to tag a part of your UI and track how users engage with it.

Data Visualization 91

Data Visualization Analytic Tools Onboarding KPIs Software Review 91

Userpilot

MAY 7, 2024

It guides users through a product’s features and functionalities to drive engagement and boost long-term adoption. Userpilot – Best all-in-one product adoption software for web apps Userpilot is an all-in-one product adoption platform that drives user engagement , activation , and feature adoption.

Analytic Tools 63

Analytic Tools Feedback Software Research Software Reporting Tools 63

Userpilot

OCTOBER 15, 2023

Feature tagging enables marketing teams to track feature usage and improve adoption across user segments. Custom event tracking helps teams track customer journeys and engage them accordingly. Contextual in-app messages help increase user engagement and drive account expansion. Feature tagging in Userpilot.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 91

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. UX click tracking using feature tagging. Userpilot feature tagging.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Customer Feedback 91

Userpilot

OCTOBER 31, 2023

Methods to collect quantitative data: NPS and CSAT surveys, feature tagging , trend reports, funnel reports. By combining both feedback types, you’ll gain a holistic understanding of the user experience and be better equipped to make the right decisions and boost engagement. Using feature tags for user experience analytics.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

FEBRUARY 26, 2024

Feature tagging – so you can track feature usage and understand which features are getting adopted the most. Feature analytics dashboards like heatmaps – to see how often users engage with different features. Users on the Growth or Enterprise plan can add an unlimited number of tags and use events to trigger in-app flows.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction? Fear not, though! Let’s dive right in! Book the demo!

Data Visualization 84

Data Visualization Analytic Tools Research Software User Friction 84

Userpilot

MARCH 14, 2024

You’ll need to use third-party engagement tools to turn these insights into actions. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. Churn prediction : To identify potential churn risks, aggressively re-engage customers, and keep them from leaving.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 9, 2023

Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. You can collect data for predictive analytics using feature tagging and combining product usage data with heatmaps for more insights. Feature tagging with Userpilot.

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Customer Experience 91

Userpilot

FEBRUARY 20, 2023

Product analytics is the process of collecting, organizing, and analyzing data about users’ engagement with a product. This means you can: Target each of them with specific in-app guidance Reach out with emails to re-engage the churned users Trigger surveys to understand their behavior patterns better Pendo Retention Analysis.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

DECEMBER 15, 2022

A typical feature audit is a graph with data about how many users engage with all the features and how often they do it. As a result, you can drive their engagement and improve adoption rates. To collect data on feature usage , tag the relevant UI elements. Feature audits can help you drive feature engagement and adoption.

Data Visualization 97

Data Visualization Feedback Software Analytic Tools Product Research 97

Userpilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Feedback Software 95

Feedback Software Analytic Tools Customer Experience Customer Feedback 95

Userpilot

JUNE 8, 2023

Tag features and custom events let you track feature usage and adoption progress. Event data collection helps you: Clearly understand how a customer engages with your SaaS product by letting you track and analyze customer behavior. Monitor checklist engagement in Userpilot. Why should you collect event data?

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Events 85

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. The 6 key customer churn metrics are customer retention rate, customer churn rate, Net Promoter Score , customer health score, customer satisfaction score, and customer engagement rate. Track in-app user engagement.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Adoption stage : Guiding users to integrate the product into their routines, personalizing the experience for deeper engagement. Introducing additional features to re-engage users who adopted the core product.

User Testing 98

User Testing Analytic Tools Research Software Feedback Software 98

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Data Visualization 90

Data Visualization Onboarding KPIs Dashboard User Testing 90

Userpilot

FEBRUARY 14, 2024

TL;DR Userpilot is a product growth platform that allows you to track and analyze user behavior, collect feedback, and create in-app experiences to drive user engagement. Userpilot is one of the best customer engagement software solutions. Thanks to Userpilot’s feature tags, they can monitor every click , hover, and text input.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Userpilot

DECEMBER 31, 2022

TLDR; Digital customer experience is the digital touchpoints that your customers engage with when interacting with your business. Another way to track digital analytics is to tag UI elements and track how users engage with them. You can analyze how customers engage with your UI. Feature tagging in Userpilot.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

DECEMBER 8, 2022

Heat maps help companies identify elements that visitors aren’t noticing, track user engagement , and improve customer experience by making changes to website design. Userpilot is best for in-app user performance tracking thanks to its feature tagging and heatmap tools. Track dead clicks and unveil friction with heatmap tools.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Customer Feedback 94

Userpilot

DECEMBER 6, 2022

Track how users engage with your product using heatmaps. How to analyze the collected data: NPS response tagging: Get qualitative NPS data and highlight the areas that need your attention more than others. Track how users engage with your product using heatmaps. Tag NPS responses to analyze feedback data.

Data Visualization 93

Data Visualization Customer Feedback User Testing Feedback Software 93

Userpilot

DECEMBER 31, 2022

There are many ways to do that: you can track UI engagement against specific features using feature tags, measure and identify low-engagement pages, use heat maps to gather insights on user behavior, analyze NPS survey results , and more. Track UI engagement with feature tags. Identify pages with low engagement.

User Friction 91

User Friction Customer Feedback Customer Experience User Testing 91

Userpilot

FEBRUARY 26, 2023

TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. Its analytics functionality includes advanced segmentation , feature tagging, creating and tracking custom events , product experimentation with A/B tests, sending in-app messages , and analyzing user sentiment. What is Mixpanel?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Software Review 92

Userpilot

SEPTEMBER 11, 2023

Increase customer engagement through optimization with A/B tests. Tagging the NPS responses will help you see users’ common issues with your product. After that, you know where your product’s shortcomings are and can work on overcoming them to re-engage your passives and detractors. Tag feature event data in Userpilot.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Userpilot

APRIL 29, 2024

These step-by-step guides engage users and walk them though using the feature, ensuring immediate feature adoption. If you use this, you can track the app engagement of users to detect when they reach their limits and prompt them to upgrade. You can also track custom events by combining several feature tags and events.

Feedback Software 81

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 81

Userpilot

APRIL 30, 2024

Editor’s note : Userpilot enables its users to categorize customer feedback by tagging responses from NPS surveys. NPS response tagging in Userpilot. You can measure success based on user engagement and feedback on changes made from user suggestions. Book a demo to learn more. Userpilot integrations.

User Testing 87

User Testing Customer Feedback Feedback Software Data Visualization 87