Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. Userpilot is best for in-app user performance tracking thanks to its feature tagging and heatmap tools.

Analytic Tools 91

Analytic Tools Data Visualization User Testing Customer Feedback 91

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. Breaking down complex tasks into small steps to find overloaded UX areas.

UX 94

UX Customer Experience Research Software User Testing 94

UX Planet

FEBRUARY 22, 2024

Let’s talk dark patterns, the designer’s dilemma, and building a better digital world Image credit: Firefly and ME Have you ever found yourself on a website with a simple goal yet ended up sidetracked by endless recommendations and pop-ups? While every click offers insight to designers, what lessons are we learning as an industry?

Data Visualization 74

Data Visualization UX User Testing Research Software 74

Userpilot

FEBRUARY 24, 2023

TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Feature tagging in Userpilot is the equivalent of click-to-track events in Appcues except that you can also track form fills and hovers.

Data Visualization 88

Data Visualization Analytic Tools Onboarding KPIs Software Review 88

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

Product Research 93

Product Research User Testing Feedback Software Research Software 93

UX Planet

FEBRUARY 2, 2024

The beginning of 2024 brings the introduction of new and excellent UI/UX tools, as well as Challenges to help you improve your skills. Every day, you will receive tasks and tips on designing, creating illustrations, etc. You can share your results using the tags #figbruary or #figbruary2024. How to take part in the challenge?

Research Software 52

Research Software UX Software Review User Testing 52

Userpilot

DECEMBER 6, 2022

UX research insights are important to the product design process because they help to: Create a customer-focused product. How to analyze the collected data: NPS response tagging: Get qualitative NPS data and highlight the areas that need your attention more than others. User research lays the foundation for good product design.

Data Visualization 91

Data Visualization Customer Feedback User Testing Feedback Software 91

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 83

Product Research User Testing Research Software Data Visualization 83

Userpilot

MAY 7, 2024

Feature tagging and heatmaps : Track feature engagement and other event data by tagging individual features or a combination of features. The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Conduct A/B tests with Userpilot.

Analytic Tools 62

Analytic Tools Feedback Software Research Software Reporting Tools 62

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? In this article, we talk about four key attitudinal metrics you can monitor to create a better user experience and a UX strategy that works. UX metrics are numeric data points that help you measure, analyze, and monitor user experience.

Customer Experience 71

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 71

Userpilot

FEBRUARY 3, 2023

One way is to use a product analytics tool to tag your UI patterns to see how customers interact with them. Feature tagging in Userpilot. Monitor your tagged and untagged mentions on social media channels like Twitter, Facebook, LinkedIn, and Reddit to keep tabs on what people really think. Create custom events in Userpilot.

Analytic Tools 93

Analytic Tools User Testing Research Software Feedback Software 93

Userpilot

OCTOBER 18, 2022

You’ll also identify new product design and development perspectives with task analysis. You want to conduct customer analysis when designing new features, updating UI, and deploying or refining existing customer experiences. Companies that cherish human-centered design cherish the user analysis process.

Customer Feedback 91

Customer Feedback Data Visualization User Testing Analytic Tools 91

Userpilot

MAY 3, 2023

You start designing Pendo onboarding experiences by setting business and user goals. To onboard users, you can use a range of UX patterns : tooltips , lightboxes, banners , walkthroughs , and checklists. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills.

Onboarding KPIs 93

Onboarding KPIs Software Review Analytic Tools Data Visualization 93

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 99

Analytic Tools Research Software Feedback Software Data Visualization 99

Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Accessibility features are making UX design more inclusive. Also, design your sign-up page to provide a smooth sign-up flow for users. You can use feature tags to track key events and collect actionable data with ease.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Reporting Tools 94

Userpilot

JULY 27, 2022

The passive approach is beneficial because it doesn’t disrupt the UX and shows users that you’re dedicated to meeting their needs. Usability testing is a UX research method used to identify design problems and areas of improvement. Always on UI feedback forms that blend across the UX. tag response by keyword or theme.

Feedback Software 89

Feedback Software User Testing Customer Feedback Analytic Tools 89

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? You will learn how to spy on users’ experiences in real-time and turn insights into a data-driven design that will help to improve activation and customer retention rate. What is UX analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 15, 2022

With heatmaps, you can also optimize web page design and conversion rates. Heatmaps are a valuable tool for product managers and marketers, as they provide insight into how customers interact with their products, allowing for more targeted product design and marketing decisions. UI elements tagging to measure feature adoption.

Data Visualization 85

Data Visualization Customer Feedback Analytic Tools User Testing 85

Userpilot

MARCH 27, 2023

Customizing NPS survey designs to match the brand design and blend well with the product’s UI. Analyzing NPS responses using NPS response tagging, quickly identify recurrent themes your audience is talking about ( positive or negative ) and address them. Customize NPS survey designs to match native themes.

Product Research 87

Product Research Feedback Software Customer Experience Data Visualization 87

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. UX patterns for in-app communication (tooltips, banners, modals, slideouts, driven actions, and hotspots) Interactive walkthroughs Onboarding checklists Self-help resource center A/B testing for in-app guidance Userpilot UX patterns.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

OCTOBER 2, 2023

Both UX research methods are different but provide valuable insights to help your product development process. It offers NPS surveys, feature tags and heatmaps, path analysis , and A/B testing. Generative research serves as an invaluable tool in the product development and design process process. Book a demo to find out more.

User Testing 102

User Testing Product Research Research Software Feedback Software 102

Userpilot

MARCH 9, 2023

This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. You can also easily create in-app guides and customize them in the Visual Design Studio. With Pendo you can easily tag unlimited pages and features you want to track without installing any tracking code.

Data Visualization 88

Data Visualization Software Review Analytic Tools Feedback Software 88

Userpilot

APRIL 8, 2021

We’re not going to pretend here you can prevent UX debt. Let’s face it: UX debt, just like technical debt, is unavoidable. a high-growth bootstrapped startup – you will know the pain of not always being *able* to make the best design decisions. Table of Contents: What is UX debt? Why does UX debt happen?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

DECEMBER 31, 2022

Another way to track digital analytics is to tag UI elements and track how users engage with them. UI/UX designers: Create more user-friendly experiences by using data gathered from past interactions. Tag UI elements and track how different segments of users engage with them. Feature tagging in Userpilot.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

MARCH 27, 2023

Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. Product marketing managers use product analytics to identify user needs, which is essential for designing successful marketing campaigns. Adoption journey map.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Consider that empathy was one of the top buzzwords in UX design over the past year.

User Friction 87

User Friction Analytic Tools Data Visualization Feedback Software 87

Userpilot

AUGUST 10, 2023

Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships. A product adoption platform like Userpilot will enable you to create and trigger surveys contextually across the customer journey and tag responses to identify patterns. NPS response tagging in Userpilot.

Product Research 79

Product Research Feedback Software Analytic Tools Data Visualization 79

UX Studio

APRIL 19, 2024

Ahead of the upcoming game, we, as a UX/UI agency, decided to compare the websites of the two Spanish grandees and find out which club has the better one. The only difference is that Barcelona shows the publication date and a team tag. Spanish grandees design their main ticket page differently. Need help with your website?

Data Visualization 91

Data Visualization User Testing Customer Experience Reporting Tools 91

Userpilot

FEBRUARY 1, 2022

Userpilot is a great alternative to Appcues that offers the same features as Appcues but for a much lighter price tag and with more customizations and functionalities. Appcues allows you to design flows that make onboarding processes a breeze. Userpilot NPS response tagging. What is Appcues? Appcues key features: Flows.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

Userpilot

AUGUST 23, 2023

Without good customer experience design, you may as well give up before you even start. They want a CX design that makes them enjoy every interaction with your product and assists them on their product journey. TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty.

Customer Experience 74

Customer Experience User Testing Customer Feedback Feedback Software 74

Userpilot

MARCH 21, 2023

Additionally, task analysis helps you design without bias, and identify friction points. There are two points in the product design process when a team might consider conducting a task analysis: when building an entirely new feature/product, or when looking at updating or enhancing an existing feature. Feature tagging in Userpilot.

User Testing 77

User Testing Research Software Customer Experience Data Visualization 77

Userpilot

APRIL 18, 2023

How to write good survey questions Designing a survey with well-crafted questions is crucial for gathering accurate and useful information. Understanding why you need to run a survey is the foremost step in survey design. Gauge the product experience with this sample UX survey question. scale) How does this design make you feel?

Customer Feedback 86

Customer Feedback Data Visualization Product Research User Testing 86

Userpilot

AUGUST 5, 2023

Use feature tagging to track feature usage. Tag features to collect usage data Feature tags allow you to tag features specific elements in your website or app that you would like to track. Thus, you can use feature tags to track feature usage. Feature tagging in Userpilot. which indicate feature usage.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 87

Userpilot

FEBRUARY 24, 2023

That’s why you should choose analytics tools that support tagging and analysis of qualitative responses. With Userpilot you can create in-app surveys and trigger them contextually and use a range of UX patterns to communicate with your users at different stages of the feedback loop. NPS qualitative response tagging in Userpilot.

Product Research 94

Product Research Feedback Loop Feedback Software User Testing 94

Userpilot

FEBRUARY 21, 2023

In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. How does it work?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93