How to Retain Users Better with User Experience Journey Mapping

Userpilot

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. Here’s what we’re covering in this post: What is user experience journey mapping?

Paul Boag on ‘How to Work Collaboratively on the User Experience’ [VIDEO]

Userzoom

We’re proud to present Paul Boag, User Experience Strategist and author of User Experience Revolution, and his talk ‘How to Work Collaboratively on the User Experience’. Well, that’s not very user-centric, is it? So we can include users.

Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research

Userzoom

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Was there a lightbulb moment when you saw the true value of user research?

The Black Mirror Test – Roisi Proven on The Product Experience

Mind the Product

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. The Black Mirror Test. The Product Experience is hosted by Lily Smith and Randy Silver.

How to Package and Price Embedded Analytics

struggle to integrate analytics into their products, business models, and pricing strategies in a way that meets a range of user. One challenge is that different software users perceive the value of analytics features differently. on existing user identities, roles, and permissions.

A comprehensive guide to A/B testing

Userzoom

Through A/B testing, hotel booking site arenaturist.com found that a vertical form (vs. a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Why should you A/B test? Through A/B testing, this risk is negated.

How lean usability testing can improve the user experience

The Product Coalition

One way to achieve this is through lean usability testing. or even below average ability and experience?—?can What is lean usability testing? Lean usability testing helps identify usability problems and create value for customers, using limited resources.

User Experience Research and Usability Testing: When and How to Test Your Product

UserInterviews

Whether you’ve run a study before or are a complete beginner, this post is a great refresher on UX research supplemented by advice from our own learnings over the years

A comprehensive guide to A/B testing

Userzoom

Through A/B testing, hotel booking site arenaturist.com found that a vertical form (vs. a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Why should you A/B test? Through A/B testing, this risk is negated.

What is tree testing and how can it improve your site’s usability?

Userzoom

In honour of us sprucing up our own Tree Test Results capabilities , we thought we’d update our classic beginner’s guide to Tree testing. Here we’ll be answering the following questions: What is tree testing? How do I run my own tree testing?

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

2 It Starts with Better Experiences: Embed More than Visualizations 3 Which Sophisticated Capabilities Will Carry Your Application Into the Future 4 Achieving Analytics Maturity: Build, Buy, or Both 6 Future Trends: What’s the Next Diferentiator? Users are coming to expect sophisticated.

A brief guide to user experience maps in all their various forms

Userzoom

In which we discuss customer journeys and the many ways we can map them in order to make sense of our usersexperiences. Customer experience maps. User story maps. User journey maps. Customer experience map. User story map.

What number of users is right for my usability test?

TryMyUI

How many testers is enough for your usability test? The post What number of users is right for my usability test? Practicing UX Research TryMyUI UX Industry Data-driven Design Remote User Testing Usability Testing User Experience User Testing UX Research

In-Lab Testing 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! What is in-lab testing?

Why you should test other people’s sites before your own

Userzoom

So, why would it ever make sense to test someone else’s website? Especially where you don’t have any ownership or influence to change the designs based on your research or testing? Read on to discover when it makes sense to test websites other than your own.

11 tips for effectively screening test participants

Userzoom

Screening the ‘right’ participants is the most important part of conducting effective user research. So how can you effectively screen your test participants so you’re only getting the most valuable data? User Experience Research

Crowdsourced Testing vs. Beta Testing: What’s the Difference?

Centercode

Those aspects show the difference between crowdsourced testing and beta testing. The conditions surrounding these two test types are very similar. Crowdsourced testing, like beta testing, gives testers real products to use in the real world before release.

4 Key Elements of Testing VR

Centercode

Below is a summary of our discussion on the testing strategies that bring delightful VR products to market. You can’t get a holistic view of a commercial product by testing it before it’s feature complete. The post 4 Key Elements of Testing VR appeared first on Centercode.

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Here's how you can do fast, affordable research to improve your user experience Research doesn't have to take a long time or break the bank.

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Here's how you can do fast, affordable research to improve your user experience Research doesn't have to take a long time or break the bank.

Why you need to test UX with non-users

Userzoom

This fitness app is sort of popular, but there hasn’t been any solid user experience (UX) research done in a while and it definitely could use some improvement. Proper UX testing requires that you test a product with representative users. User Experience Research

Feature Flagging: Your Secret Weapon in Continuous Customer Testing

Centercode

Software testing teams often find themselves sacrificing quality for speed when it comes to getting updates out on time. Over the last couple of weeks, we’ve explored how professionals are using customer testing to scale their resources and manpower within continuous delivery.

A guide to webform testing best practice

Userzoom

If users feel that the workflow is too difficult, the company could see a reduction in user satisfaction, fewer people adopting their products and lower conversion rates. Here are a few ways to initiate a test where there are webform fields as part of the experience.

Tree Testing 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of tree testing! What is tree testing? How does tree testing work?

How to Measure a Product’s User Experience

UX Studio

Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? The ideas were tested and researched in a pleasant way. The last round of user tests showed the prototype was seamless and easy to use. How will you know if your users are engaged? Before giving the app to users, prepare it to receive the data.

Ready Researcher One: A guide to quantitative UX research & user testing

TryMyUI

The post Ready Researcher One: A guide to quantitative UX research & user testing appeared first on TryMyUI Blog. Features Practicing UX Research TryMyUI UX Industry quantitative Usability Usability Testing User Experience User Testing UX Research UX Team

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Here's how you can do fast, affordable research to improve your user experience Research doesn't have to take a long time or break the bank.

What is UX prototyping and why should you test at this stage?

Userzoom

Exploring the basics of creating and testing UX prototypes. The best user experiences don’t happen by luck. And, ideally, you conduct testing and gather user feedback between each stage, repeating and revising as necessary. (In Or, worse, doing no UX testing at all.

How to Conduct Usability Testing for Mobile Apps

AB Tasty

Regular usability testing of […]. This article was originally posted on AB Tasty as How to Conduct Usability Testing for Mobile Apps. User ExperienceDid you know that 90% of the time people spend on their phones is in mobile apps?

The Importance of Accessibility Testing

Userzoom

Industry leaders learned that accessibility testing is an innovation driver for solutions to unanticipated problems Click To Tweet. That innovation led to Siri, which is used by more than 90% of iPhone users. How to run an accessibility test in UserZoom.

5 Ways to Test and Improve Website Customer Experience

Usersnap

Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. Any product, whether it’s a website or a service, needs testing to perfect it. How E-Commerce Improves Customer Experience with NPS to Drive Sales.

What is a click test and why should it be part of your UX toolkit?

Userzoom

Whether it’s evaluating a current website, testing a prototype, or iterating throughout the product development cycle, click tests are a fast and cost-effective way to ensure your design works for your users. Why do you need to conduct a click test?

UX 97

10 Time-Tested Tactics for Mobile Beta Test Planning

Centercode

If your company is like most organizations, there’s a team running a mobile beta test to prevent either scenario. The difficulty in making a mobile app so seamless that users hardly realize they’re using it is that it takes an incredibly deep and nuanced understanding of the user experience.

Rapid Prototyping – Philip Pantelides on The Product Experience

Mind the Product

The Product Experience is hosted by Lily Smith and Randy Silver. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. The Product Experience is hosted by Lily Smith and Randy Silver.

Feature Flagging: Your Secret Weapon in Continuous Customer Testing

Centercode

Software testing teams often find themselves sacrificing quality for speed when it comes to getting updates out on time. Over the last couple of weeks, we’ve explored how professionals are using customer testing to scale their resources and manpower within continuous delivery.

Stepping up Your A/B Tests

Mind the Product

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn.

What are ‘leading questions’ in UX tests and how can you avoid them?

Userzoom

A guide to leading questions, with advice on how you can be mindful of your phrasing and avoid wording pitfalls that can cloud your UX test. Why do leading questions matter for UX testing? Your job is to gather user feedback that isn’t coloured by your own hopes or expectations.

How to design a Remote Unmoderated Usability Test

Userzoom

Remote unmoderated usability testing is a flexible and versatile methodology that caters to various research needs. Remote unmoderated research is a method for testing websites, prototypes and mobile applications using a software tool. How to run a remote unmoderated usability test.

What is tree testing and why is it important for your site’s UX?

Userzoom

Hence we’re bringing you this series of weekly UX beginner’s guides, aimed to help all the newbies of the UX testing world. This week: tree-testing! Here we’ll be answering the following questions: what is tree testing? How do I run my own tree testing?

How to Hook Users in 3 Steps: An Intro to Habit Testing

Nir Eyal

Changing user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success. In this video, I provide a brief introduction to the three steps of Habit Testing.