Tracking NPS For SaaS: Why is It Important and How to Do It Right
Userpilot
DECEMBER 15, 2022
Net Promoter Score was developed by Fred Reichheld at Bain & Company in 2003 after analyzing how traditional customer satisfaction surveys correlate with consumer behavior. The NPS software you choose will automatically calculate the survey results and visualize them on a dashboard. NPS analytics dashboard in Userpilot.
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