What is Considered a Good NPS Score and How To Improve It?
Userpilot
JANUARY 8, 2021
You have more customers enjoying your product than hating it. Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10. NPS or Net Promoter Score is what many consider to be the gold standard of measuring customer loyalty.
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