Johanna Rothman

APRIL 4, 2022

When I started to blog in 2003, I used Blogger. Not because I didn't have comments, but because at the time , we needed a separate commenting system. The person I hired could not export the comments from the other system and integrate them into WordPress. However, I now have a system to use to assess my technology.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userpilot

MARCH 23, 2022

Reach out to promoters to ask for reviews or recommendations. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. NPS leaders by industry (Image source: Satmetrix systems). What is a Net Promoter Score (NPS) survey?

Product Research 86

Product Research Feedback Software Analytic Tools Research Software 86

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Johanna Rothman

OCTOBER 20, 2020

The original signatories of the Manifesto for Agile Software Development wanted to solve these specific problems: How can we: Bring more adaptability to software development? Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback.

User Testing 66

User Testing Software Review Agile Product Research 66