Remove 2003 Remove Framework Remove Research Software Remove Systems Review
article thumbnail

Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Intercom, Inc.

Maybe not the platform, because it used to go down all the time. ” It wasn’t until post-Myspace that I had the opportunity to spread my wings, and I started migrating more into the world of UX at that time: design research and user research. It was really something. Gerry: It was a revolution. Gerry: Well, no.

article thumbnail

Net Promoter Score (NPS): the right way to use it + FAQs

Usersnap

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS. Promoters (scores 9 and 10).