UX Studio

APRIL 6, 2023

2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. They provide custom web design services that help clients achieve their brand and digital marketing objectives.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Gainsight

AUGUST 31, 2020

” Amy also believes that with each job, she moved closer to software and began thinking about product management. In 1996, Amy started her own business that was later acquired by Autodesk in 2003. This issue is not uncommon as more and more companies face digital transformation and a subscription services market.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

SEPTEMBER 12, 2019

I call myself a service designer, which I guess it’s an emerging term in this market, but for the last 14 years I lived in Australia, and I had my own business and consultancy over there. But what does it actually mean for software design in particular? Can you start us off by telling us a little bit about yourself?

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

PMLesson's Ace the PM Interview

AUGUST 8, 2022

" Interview Guides Google Product Manager Interview Guide Google Software Engineer Interview Guide Google Engineering Manager Interview Guide Table of Contents How to Answer "Why Google?" Gayglers: Founded in 2003, Gayglers was Google's first-ever Employee Resource Group.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. This is when you can sense that you are close to your product/market fit. If the score is close to 50, then this is considered to be a great result.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

OCTOBER 10, 2022

Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. Apart from product quality, NPS is influenced by other factors, like marketing. The market is full of dedicated NPS tools like SatisMeter, but these focus on collecting data only. The NPS was developed by Fred Reichheld in 2003.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

Alchemer Mobile

AUGUST 27, 2020

Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. ability to read code, write some HTML/CSS, and troubleshoot computer issues), but are not completely proficient. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. Jared Spool, for example, a prominent writer on software and usability, once likened NPS to ecstasy. You can use these to improve your onboarding or to drive product marketing initiatives. How to measure NPS.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. I had done some software consulting. It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

eG Innovations

MARCH 5, 2021

We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. We started with Citrix technologies in 2003.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

MAY 17, 2022

Everyone builds a product that they think is best for the market, but what you build might not be what the users want. Even if you achieved product-market-fit and users love your tool, the world is constantly changing, and so will user needs and wants. NPS is a customer feedback strategy developed in 2003.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Modus Create

MARCH 16, 2020

What started as a new strain of coronavirus ( we have identified coronavirus since the 1960s , with strains like SARS and MERS causing similar outbreaks in the past), has now turned into a worldwide crisis of trust and market confidence. While economic recovery may help, usually markets tend to recover a lot slower than how they fall.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

The creation of NPS is widely credited to Fred Reicheld, a writer and business strategist best known for his work on loyalty marketing. His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64