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Using Net Promoter Score (NPS) for Measuring Your Product/Market Fit

The Product Coalition

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. This is when you can sense that you are close to your product/market fit. If the score is close to 50, then this is considered to be a great result.

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COVID-19: Business Continuity Beyond Working From Home

Modus Create

What started as a new strain of coronavirus ( we have identified coronavirus since the 1960s , with strains like SARS and MERS causing similar outbreaks in the past), has now turned into a worldwide crisis of trust and market confidence. While economic recovery may help, usually markets tend to recover a lot slower than how they fall.

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Between a Rock and a Hard Place: The Product Manager’s Reality

The Product Coalition

Shown below, the main responsibilities of the PM include: product strategy, roadmapping & release management, product requirements management, and market/product research. But some of these tasks could be taken on by other roles such as marketing, project manager, business analyst, technical product manager, etc?—?it

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Top 7 Web Designers in California, USA

UX Studio

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

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The Digital Workspace Monitoring Journey

eG Innovations

We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. We started with Citrix technologies in 2003. We see several technologies in the market today that are similar to Citrix. Tell us a bit about yourself. How did that technology come about?

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Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Intercom, Inc.

I call myself a service designer, which I guess it’s an emerging term in this market, but for the last 14 years I lived in Australia, and I had my own business and consultancy over there. Probably not, because design is a practical activity where ethics is more of a system of beliefs. Gerry: Well, no. Rooting out design bias.

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Net Promoter Score (NPS): the right way to use it + FAQs

Usersnap

The creation of NPS is widely credited to Fred Reicheld, a writer and business strategist best known for his work on loyalty marketing. His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question.