Mind the Product

AUGUST 19, 2019

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. It was just the most broken system ever. “We were actually talking to customers. Why the hell is it so hard? Which customers? Active ones.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

NOVEMBER 26, 2022

In one such instance, recalls the product manager of the social media company, the internal users of his product came up to him and said they wanted to use machine learning for automating some part of manual activity. Upon investigation, it turned out that automation was possible just by tweaking the systems.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101