2006 Branding Marketing Reporting Tools 
Intercom, Inc.
SEPTEMBER 22, 2020
Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Brian says: Intercom’s SVP of Marketing Shane Murphy-Reuter recently caught up with Brian to talk about the importance of conversational relationships and how they can drive exponential business growth.
The Product Coalition
JULY 8, 2020
As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.
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The Product Coalition
DECEMBER 11, 2023
So we got to talking about a software product we had collaborated on in the past. Founded in 2006 with a unique social mission: for every pair of shoes sold, they would donate a pair to a child in need, an initiative they called “One for One.” Let’s look first at Expensify, a business software company. And I swear it’s not.
Intercom, Inc.
FEBRUARY 7, 2019
How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. How do you put a box around a product that defies categorization?
Product Management Unpacked
AUGUST 8, 2018
Recently a CEO asked me if the marketing department should include product management and marketing communications. His concern was that internet/digital marketing had become so complex and such a huge task that having the responsibility of both marketing communications and product management would be difficult.
The Accidental Product Manager
OCTOBER 1, 2018
Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. Their share of the video rental / sales market has started to slip because of changing customer needs and new competitors.
The Product Coalition
MAY 21, 2020
In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. It started out as ‘industrial design’ which was the commonly used term before mass-production became the most common way to get products to market. What it all came down to was who got to market first.
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