Getting conversational: HubSpot’s CEO on a new species of disruptor
Intercom, Inc.
SEPTEMBER 22, 2020
Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention.
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