Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Intercom, Inc.

MAY 10, 2018

Adam: A lot of our listeners are going to know you best through your writing; isn’t that how Marc originally found you back in 2007? They did an amazing job bringing that all the way up to hundreds of millions of users and then their products for the enterprise, like Paper, are all extensions of that core idea.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Andrew Chen

MAY 14, 2018

This was originally published on Intercom’s blog here. Adam: A lot of our listeners are going to know you best through your writing; isn’t that how Marc originally found you back in 2007? Andrew: Brian Balfour was previously the VP of growth at HubSpot, which invented inbound marketing and a bunch of other important concepts.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71