UX Planet

FEBRUARY 10, 2024

Feedback loops: a system’s outputs affect its inputs, creating loops. Systems Thinking brings a broader approach to UX research, positioning product use within a more complex ecosystem and considering its interdependencies. Exploring feedback cycles and chain effects within the system. References RYAN, Alex.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

Intercom, Inc.

AUGUST 6, 2020

Created in 2008 as a question and answer site by Jeff Atwood and Joel Spolsky, it has grown to become one of the primary technology communities on the web, and by far the largest corner of the Stack Exchange Network of sites, which collectively has more than 120 million monthly users. It’ll very much be a joint effort.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Userpilot

SEPTEMBER 9, 2024

This positive first-time user experience often leads them to adopt Calendly, creating a viral growth loop that continuously attracts new users. Calendly creates viral loops around its product. Invitees can effortlessly join the meetings without needing any guidance, leaving them impressed by the seamless experience.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Intercom, Inc.

SEPTEMBER 6, 2018

We’re really lucky on the support team because we have a super tight feedback loop the helps us understand how well we’re applying Intercom’s story to our day to day work. It’s much harder to assume positive intent, put on your detective hat, and ask good questions before you drop that feedback on them.

Customer Feedback 151

Customer Feedback Construction Customer Experience User Testing 151

The Product Coalition

OCTOBER 4, 2019

The original Peek Pronto designed solely for email was refreshing and innovative when it came to market in 2008. Start by defining your Minimum Viable Customer who you can use as a focus group to start the feedback loop. From a business perspective it was the right thing to do, but I put my management in a horrible position.

User Testing 76

User Testing Product Research Product Management Product Manager 76

Business of Software Conference

JANUARY 6, 2020

And so as things go through this and you know when we were launching Boomi the company I started before we launched in 2008 a cloud based offering right in the middle of all of this. And as an optimist that’s a problem for the good and the positive outcomes and use of technology. Yeah it’s a brilliant way to train and A.I.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. There’s also a gender gap with podcast listeners skewing mostly male, mirroring the gap among podcast creators as well.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93