Remove 2010 Remove Demo Remove Onboarding KPIs Remove User Experience
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Telerik Retiring: Alternatives and Next Steps for Software Usage Analytics Customers

Revulytics

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Easy-to-use dashboards let you align product and marketing strategies.

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What is Secondary and Tertiary Onboarding, and Why You Should See Onboarding As a Continuous Education Loop

Userpilot

Learn why you should ditch your product tours, embrace primary, secondary and tertiary onboarding instead, and love onboarding experiments. The whole point of onboarding is to push someone down the user journey , which means you shouldn’t stop at new user activation. Try my bite-sized post summary.

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What is Customer Effort Score (CES): The Ultimate Guide to Measuring and Improving CES

Userpilot

Are you looking for an effective metric to measure user sentiment ? If that’s the case, you’ll find Customer Effort Score or CES the perfect metric for your SaaS business. But how can a single metric possibly help you monitor customer loyalty? Less friction and improved user experience. when to measure it.

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Build Iron Man Suits, Not Terminators | Carl Ryden, PrecisionLender | BoS Europe 2018

Business of Software Conference

And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. We built a product that serves commercial bankers, the commercial relationship managers and they’re an interesting lot. I spend some time with them I say.