What we learned moving sales and product upmarket together
Intercom, Inc.
JUNE 20, 2018
As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. In 2011 Marc Andreessen declared that software is eating the world. To fix it, we had to change how we worked with our product team.
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