Remove 2013 Remove Customer Feedback Remove Messaging Remove Weak Development Team
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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

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How JustGiving Crowdfunding Went From an Idea to £100m in Five Years

Mind the Product

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2013 – Launch as Yimby. This is what we did.

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11 Product Marketing Tools Every SaaS Company Should Try

Userpilot

Product Marketing Tools For User Analytics Product Marketing Tools For User Onboarding Product Marketing Tools For User Engagement Product Marketing Tools For User Retention Product Marketing Tools For Email Conclusion. Why Use Product Marketing Tools ? What Is Product Marketing? Why Use Product Marketing Tools?

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How to launch (and not launch) a product on Product Hunt

The Product Coalition

Last week, after many months of development, I was happy to launch Haystack into the world finally. Quick Background on Product Hunt Product Hunt was created in 2013, and was made to be a place for people to share cool new products with each other (hence the ‘hunting around’). 2 weeks before launch?—?Those 2 weeks before launch?

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Five Berlin Design Studios to Work With in 2021

UX Studio: Product Management

UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Message us through our contact form to book a free consultation with our experts.

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The Reactive Product Manager in the Digital Age

Izenda

In 2013, during the third quarter of Super Bowl XLVII, something happened that had never happened at a super bowl before: the power went out. The message got 15,000 retweets and more than 20,000 likes on Facebook by the following day, citing many to say that Oreo won the “Marketing” Super Bowl. User-testing. A Changing World.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Let’s get into it. That’s a product tour , and you should avoid those.