Reading list: Thinking about design
Intercom, Inc.
APRIL 28, 2020
This hugely influential 2013 post by SVP of Product Paul Adams articulated a lot of the core design thinking at Intercom – from the importance of clear company mission and vision to the four layers of product design, and much else besides. The Dribbblisation of design. Design workshops that work: How to get better at brainstorming.
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