Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo and Honda.

Analytic Tools 107

Analytic Tools Research Software Data Visualization Government 107

The Product Coalition

MARCH 22, 2021

Purrweb Key facts: The main office is based in Omsk, Russia; The company was founded in 2014; Team size is 60 people; The company has proven itself in various fields of expertise, including healthcare, logistics, real estate, sports and finance; 5-star reviews on Clutch.co, GoodFirms.co Take a closer look and find the company just for you.

UX 97

UX Research Software Feedback Software User Testing 97

Userpilot

JULY 12, 2021

In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. Customer retention analytics are doubly important as they support your strategy to help avoid customer loss and maximize customer potential.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Jeff has worked in various roles and leadership positions at iXL, Fidelity, AOL, WebTrends, and TheLadders. As the CEO of ProdUX Labs, Melissa does strategy and training for product management teams globally.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

Intercom, Inc.

APRIL 22, 2019

If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go. I imagine you guys have gotten positive feedback on that. As I always say with regards to Philly, “The product is much better than the brand.” Rick : Yes, absolutely.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Imaginary Cloud - Design

JULY 8, 2021

Warren and Campbell defined coolness in 2014 as " a subjective and dynamic, socially constructed positive trait attributed to cultural objects inferred to be appropriately autonomous " Let's start breaking down this definition by emphasizing the four main features described: 1. Table of Contents. What is cool? Conclusion.

Research Software 116

Research Software Magazine User Testing Branding 116

The Product Cafe

DECEMBER 12, 2023

In 2014, David J Bland introduced this eye-opening concept in a tweet. Many large companies do anonymous branding to receive unbiased and value-based feedback. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. 🚧 Are you validating your MVP?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature. Get feedback on different messaging and ads to find which resonates.

User Testing 103

User Testing Feedback Software Product Research Analytic Tools 103

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. To meet these expectations, companies had to shift their marketing focus from creating brand awareness to managing customer relationships and life cycles.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Intercom, Inc.

JULY 1, 2019

“Most importantly, subscription businesses enable you to think about marketing as a function of delivering customer success” This shift moves us from brand promiscuity to brand loyalty. Which is why retention, and the idea of retention, is actually where you need to position your mind. The top right is your strategy.

User Testing 223

User Testing Customer Experience Onboarding KPIs Magazine 223

Intercom, Inc.

FEBRUARY 1, 2018

How did you get yourself into that position? Rachel: In 2014 and 2015, Slack had this incredibly growth, but it was growth off a small base, based off very early adopters. If you have a brand or advertising campaign and you’re working with an external agency, you just bring them right into a shared Slack channel.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

freshtrax

SEPTEMBER 24, 2019

Q: Adjust expanded to Japan in 2014. Has Adjust changed its business strategy in Japan over time? A: The fundamental strategy of providing best-in-class mobile business intelligence has not changed. Do the business strategies in Germany and Japan differ significantly from each other? Opening a new global office in Japan.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. On today’s show, we’re going to hear a little bit from each of them. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Revulytics

DECEMBER 16, 2019

Organized by The Product Collective founded in 2014, INDUSTRY brings together product managers to build a community - especially outside of Silicon Valley. A good mix of 2-3 conferences every year can take you in new directions, inspire a new product strategy or introduce you to awe-inspiring mentors. September 25, 2019. ProductCon.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Bryce York

JANUARY 12, 2015

Brands like Skinny Me Tea opened our eyes to the potential of Instagram as a distribution channel. Seemingly overnight, they grew into a multi-million dollar a year company building their brand in Instagram. It looks to me like their main strategy was getting heavy Instagram users to review their product.

User Testing 52

User Testing Research Software Customer Experience Technical Review 52

svpg

SEPTEMBER 30, 2016

Between working with the co-founders on the strategy, validating concepts with the users, assessing the analytics, driving features and functionality with the team, and working with finance on the new business model, marketing on acquisition, and the warehouse on fulfillment, you can imagine the workload Kate faced on a daily basis.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

JULY 16, 2020

Under his leadership, Shopify Plus have grown to support 7,000 brands – including Kylie Cosmetics, Fashion Nova, Steve Madden, Staples and more – who process 11,000 checkouts per minute. In 2014, the company smashed expectations, earning $105 million in revenue – double what they had taken in the year before.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Business of Software Conference

JULY 20, 2020

So, in strategy theory right for years we had this idea of this fabulous thing called a sustainable competitive advantage. And the idea was you found an attractive position in an attractive industry – we used to teach this stuff – and then you would throw up entry barriers like crazy and protect that position for a long time.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. We realized that all that free usage was actually having quite a positive effect the number of users who were subscribing. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. A taxonomy of consumer podcast apps.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In 2014, the first season of Serial aired, considered to be the first breakout podcast, with its narrative audio journalism drawing in 5M downloads in the first month. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. A taxonomy of consumer podcast apps.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

And in the 2014 version there was only like 400 companies on it. But it’s one of those things where if everyone in this room wanted to start a brand new company by the end of the day we could spin up a server, spin up a web site, and start driving traffic to that Web site and yeah. Contacted G2/Capterra, they did an audit.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52