2014 Crowdsource Feedback Software Product Management 
Intercom, Inc.
JUNE 20, 2018
To fix it, we had to change how we worked with our product team. We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap.
Product Innovation Educators
MARCH 27, 2023
Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). We conducted two more retrospective analyses covering 2004-2013 and 2014-2021.
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