My Top 10 Mistakes in 10 Years: Gainsight CEO Nick Mehta
Gainsight
APRIL 12, 2023
Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! So at Pulse 2014, I became a “grown up CEO.” Try to have more gravitas.”
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