Mind the Product

JULY 1, 2019

The goal here is to learn about the product vision. It’s likely to yield an animated response from the interviewer (because they’ll likely want to advocate their position on the feature). For a large tech company, this can be a waste of resources (think Google Wave ), but for a startup, this can be fatal ( Webvan ).

User Testing 120

User Testing Product Management Product Manager Customer Experience 120

People-First Product Leadership

MARCH 24, 2024

I recall the startup founder who literally bounced with excitement when we discussed the product being built. Instead it’s their grit and positive character that stands out. Subscribe now People should matter more than the location I’ve been working remotely since 2014.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket. The initial vision was to. This vision gave us something to aim for.

User Testing 111

User Testing Weak Development Team Onboarding KPIs Customer Experience 111

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. They also provide custom artwork through illustration and engaging motion design.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Intercom, Inc.

APRIL 22, 2019

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Kaitlyn : As you mentioned, this is your second startup journey. If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. In 2014, David J Bland introduced this eye-opening concept in a tweet. It's insightful, but it might inadvertently narrow your vision. Hello, all you product-loving folks!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Here’s Rachel. For Slack, that was clearly the engineering and dev communities, who love new tools.

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Download Feedback Software Data Visualization Customer Experience 215

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Tyner Blain

JANUARY 8, 2017

Laura Klein spoke at the Lean Startup Conference about identifying risky assumptions and her talk was published in Dec 2014. The validation board is structured more for early-startup customer-discovery work – with three categories of hypotheses to track – customer, problem, and solution.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Roadmunk

DECEMBER 21, 2017

They’re a startup success story that you don’t hear too often. Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. Early on, before we actually worked at Hotjar, all the founders were makers.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52