Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. You are sending reminders and everybody’s sending you the assets on the due date or even after. Alex: And it was always the same.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

JULY 21, 2022

Rachel Hepworth: In 2014 and 2015, Slack had this incredible growth, but it was growth off a small base, based on very early adopters. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. We actually have a bit of a system.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Gainsight

FEBRUARY 9, 2021

I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. How indispensable is a vision for the most meaningful scope of a project? Review value delivered, align on the roadmap, and discuss roadblocks/risks/issues.

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. In three month’s time, the team redesigned the site, introducing the queue, the rating system, and the recommendations engine all in support of Netflix being a subscription service.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

JUNE 25, 2019

Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams. Shared understanding is achieved with a common vision and actual communication. Information Systems Research.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

NOVEMBER 26, 2019

Photo credit: Byron Ortiz Also, due to uprisings at British colonies worldwide, it became expensive for plantation owners to maintain control over their respective slave populations. After reviewing several writings and conversations with individuals in humanitarian organizations, education, government, public and private industries?—?several

Reporting Tools 84

Reporting Tools Development Government Data Visualization 84

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Dubin the founder in the face of the company has this vision. It was done in 2014 and they were interested in understanding what had happened to American households spending patterns since the advent of the first true smartphones.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. We review feedback often.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Up until quite recently, if you wanted to build an ML system, you needed to have a hardcore engineer who understood ML and used TensorFlow or one of these products that were very inaccessible to most product people. Apps everywhere.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Business of Software Conference

JUNE 19, 2020

We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff. And in the 2014 version there was only like 400 companies on it. Jenny loves it.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52