svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Those were the technology-powered innovations that enabled the new, much more desirable business model.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Gainsight

FEBRUARY 9, 2021

I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. They can then connect the dots to the process improvements and technology to get the job done and the right people and teams to help make those changes. What do you do ?”

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

The Product Coalition

JUNE 25, 2019

Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. It has to do with the team members, the team culture, the technology, and the processes employed by the group. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

NOVEMBER 26, 2019

Photo credit: Byron Ortiz Also, due to uprisings at British colonies worldwide, it became expensive for plantation owners to maintain control over their respective slave populations. A defunct sugar factory on a plantation. Department of Labor. Child labor in cobalt mines in the Congo.

Reporting Tools 84

Reporting Tools Development Government Data Visualization 84

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. We invest in RND, that allows us to create better technology, that allows us to then use our armies of salespeople and massive global distribution to get the word out. Dubin the founder in the face of the company has this vision.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Roadmunk

DECEMBER 21, 2017

Marc: I’m one of the founders of Hotjar, and we started back in 2014. It started as a bold vision to change the way the web is built by democratizing user data and feedback. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. That was proving to be extremely powerful.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Business of Software Conference

JUNE 19, 2020

We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff. And in the 2014 version there was only like 400 companies on it. Jenny loves it.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52