2015 Framework Messaging Technical Advisors 
Intercom, Inc.
JANUARY 14, 2021
And ultimately, we launched in 2015 and we’ve been iterating ever since. I’m an engineer and I think like an engineer, so I’m looking for frameworks and patterns. You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks.
Business of Software Conference
NOVEMBER 26, 2018
Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. And so in the summer of 2015, we opened an office (it’s very fancy as you can see) and we started to write code. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day.
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