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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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Citrix Troubleshooting 101: Frequently Asked Questions

eG Innovations

Citrix Virtual Apps and Desktops deployments are performance sensitive. There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Windows 2016. We have XenApp 6.5/XenApp XenApp 7.6,

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Concept Testing Examples and Methods for SaaS

Userpilot

Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started! Concept testing is a market research method used before launching a product or service. What is concept testing?

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24 Essential Types of Charts for Data Visualization: Examples & Use Cases

Userpilot

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

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A Year in Product – The Greatest Product Growth & Adoption Trends of 2020 & for 2021

Userpilot

As your newsfeed was becoming more and more cluttered with grim reports of the coronavirus spread, you may have inadvertently missed some exciting news from the world of product. Analytics & Experimentation. Building your own product adoption tools can set you back a lot of money. Gamification & Personalization.

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How to Apply a Design Sprint to Voice-Based Products

Mind the Product

Tuesday : create competing solutions to the problem. Day 2: Create Competing Solutions to the Problem. Lightning demos. Sketch process (notes, ideas, crazy 8s, solution sketching). Many Design Sprints at this point consist of rough wireframes based on, say, a screen-based or app interface. Divide and conquer roles.

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Scaling Lean Principles by Jeff Gothelf

Mind the Product

For lean and agile thinking to work we need to have a humble mindset… we work in software, which is complex and unpredictable, and it requires the organization from the top down to embrace a position of humility.”. For example, a portfolio level objective might be to become the dominant platform for car dealer inventory management by Q4 2016.