Userpilot

JULY 19, 2021

Must-have features for a great CEP include: functionality and channels, advanced segmentation capabilities , advanced personalization capabilities, behaviorally triggered automation, analytics and tracking, integrated A/B testing , easy no-code setup, mixed support (self-serve plus human), and the ability to accept third-party integrations.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. Achieve better business outcomes.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. Achieve better business outcomes.

User Testing 40

User Testing Research Software Product Research Market Research 40

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. Prior to joining Simprints, I’ve worked mostly at the intersection of education and code.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Better yet, WordPress makes building a website accessible to anyone – even people who aren’t developers. Alternatives: Ghost, Medium, Joomla.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

DISQO

MARCH 6, 2020

In a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. You are running split tests so that your insights are comparative (e.g.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

MAY 10, 2018

First zero in on a strategy for achieving your desired outcome , and then pick high quality metrics to validate your tests. Adam: You wrote a great piece in 2017 outlining an economy where startups are getting cheaper to build but more expensive to grow. Adam Risman: Andrew, welcome to Inside Intercom. Fighting channel fatigue.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. At the time, that was a really niche-ish idea because the B2D idea of selling directly to developers hadn’t really kicked off.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Andrew Chen

MAY 14, 2018

First zero in on a strategy for achieving your desired outcome , and then pick high quality metrics to validate your tests. Adam: You wrote a great piece in 2017 outlining an economy where startups are getting cheaper to build but more expensive to grow. Full Interview with Adam Risman (Intercom). Fighting channel fatigue.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71