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Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

A large part of making this belief a reality is the idea of running less software. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

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Konduit AI: Exploring the Potential for AI in SE Asia

The Product Coalition

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

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The difference between product analytics and business intelligence tools — and why you need both

Mixpanel

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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Citrix Monitoring in 2020

eG Innovations

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Microsoft Azure and Office 365 are monitored 24/7 by Microsoft.

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11 Essential Mobile SDKs That Will Improve Your App

The Product Coalition

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services. An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard.

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5 Ways Gainsight Uses Gainsight to Drive Expansion Sales

Gainsight

I am able to review ‘Risky’ customers in forecast meetings and 1:1s, to (1) have a consolidated picture of the most risky renewals by quarter and then (2) ensure we have an action plan to address & mitigate risky scenarios early, with a goal of retaining the associated revenue. Gainsight Renewal Center Forecast View.