Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. April Dunford BoS USA Online 2020 from Business of Software Conference. Upcoming Events.

Research Software 64

Research Software User Testing Positioning Product Research 64

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. So David and I set the direction, and the strategy and the vision and sort of where we’re headed. The teams decide how to build the thing.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. And then lastly, we also had a lot of thought leadership content. Land and expand in a nutshell is very simple.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199