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Five COVID-19 Critical Use Cases IoT Healthcare Companies Must Focus

The Product Coalition

The healthcare centres in the world are facing difficulties in providing medical care and reducing the risk of exposure. Emphasis on contactless medical care drives the healthcare centres to look up to the IoT solution providers for an effective approach to tackle chronic diseases. Remote patient monitoring?—?IoT

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Transforming customer support with automation: Key trends and challenges for support leaders

Intercom, Inc.

To understand the way support leaders are thinking about automation, we worked with an independent market research firm to survey a random sample of 404 customer support leaders across both B2B and B2C industries in several sectors, including retail, healthcare, and technology. A note about methodology.

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Where chatbots are headed in 2020

Intercom, Inc.

We worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders. The most satisfied industries were tech (73%), retail (67%), manufacturing (57%), and healthcare (56%). The post Where chatbots are headed in 2020 appeared first on Inside Intercom.

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Churn Is Coming: 12 Learnings From A Survey Of SaaS CxOs

Gainsight

How many years ago was January 1, 2020? If you aren’t in the market research business, a survey response rate (without an incentive like a gift card) of 50% is almost unheard of. Category 3: Businesses in industries like healthcare, remote work, videoconferencing, logistics, e-commerce, delivery, etc. ” 11.

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Why Professional Services Must Embrace Change — and Product Management Best Practices

DISQO

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. It’s literally more difficult than it’s ever been before for Fortune 500 clients to keep pace with the market.”. What Will Consulting Look Like in 2020?

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Top 11 Female Product Management Influencers to watch in 2022

Userpilot

She's an expert in Product Management, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing, Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management. She’s a domain expert in Support, Fitness & Healthcare, Utilities, Telecom, AdTech, and GameDev.

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Why Professional Services Must Embrace Change — and Product Management Best Practices

DISQO

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. It’s literally more difficult than it’s ever been before for Fortune 500 clients to keep pace with the market.”. What Will Consulting Look Like in 2020?