2021 Consulting Positioning Weak Development Team 
Modus Create
NOVEMBER 17, 2020
In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape. Expect this trend to continue in 2021, when we will see open source projects move from unaffiliated communities to boardrooms.
Alchemer Mobile
MARCH 18, 2021
In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report.
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Intercom, Inc.
JUNE 8, 2021
According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.
UX Studio: Product Management
JULY 5, 2021
As a client, you invest your time, energy, and limited resources into your digital product development. Top 10 New York Design Firms I n 2021. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences.
Intercom, Inc.
JULY 19, 2021
And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.
The Product Coalition
AUGUST 9, 2021
In one of my roles as an R&D manager, I inherited an employee from one of the other teams on the day I joined. Little did I know that “not always easy to manage” is an understatement, and that this developer actually didn’t want to be managed at all. I’ve seen and successfully handled tough cases before. How big is the gap?
UX Studio: Product Management
SEPTEMBER 16, 2021
As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. As an expert design agency, we offer product design, and user experience research services, UX consulting, and customized solutions to address our clients’ challenges.
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