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2021 in conversation: Learnings from the podcast

Intercom, Inc.

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

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8 Best SaaS Onboarding Tools in 2021

Userpilot

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

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Revisiting Our Digital Transformation Predictions for 2021

Modus Create

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. Transformational CMOs Will Own Product Innovation. The stage is indeed set for CMOs to own product innovation, and there are no signs of them getting back to a conventional marketing role. .

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6 Best Product Manager Courses in 2021 – For All Proficiency Levels

Userpilot

Therefore, we’ve put together a list of 6 product manager courses you should consider taking in 2021 for the following proficiency levels: Aspiring product manager. Beginner product manager. Mid-career product manager. Advanced/pro product manager. What is product management? Table of Contents.

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5 Best Design and Innovation Consulting Firms to Work With in 2021

UX Studio: Product Management

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. Many local and international design thinking companies offer similar services. Top design and innovation consulting firms 2021. UX studio .

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Why It Is Essential to Put Customers First with a Customer-Led Product Strategy

ProductPlan

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. 3 What are the company’s goals for this product or service? Making a Plan.

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5 Factors to Consider When Building Your Product Strategy

Amplitude

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.