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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

MAY 19, 2022

And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. After all, while metrics help us measure the impact of our work, they only support a narrative.

Reporting Tools 104
Reporting Tools Data Visualization Feedback Software Customer Feedback 104
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Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Chameleon is a dedicated onboarding tool, with two key differentiators. Few customer success managers are also developers. Basic analytics are a must.

Analytic Tools 98
Analytic Tools Feedback Software Reporting Tools Data Visualization 98
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