2022 Feedback Software Inbound Reporting Tools 
Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.
Intercom, Inc.
FEBRUARY 1, 2022
The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. of support teams in 2022. . Use feedback to keep up with rising expectations .
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Intercom, Inc.
OCTOBER 13, 2022
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. We’ve heard you loud and clear – our customers’ feedback and partnership was our biggest driving force behind today’s product announcements. The last year hasn’t been easy. First, though, a few quick housekeeping items.
Userpilot
JUNE 13, 2022
Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?
Intercom, Inc.
JULY 6, 2022
We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. Now you can map your sender address to the inbound address your customers contact you from.
Intercom, Inc.
JULY 29, 2021
Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.
ProductPlan
SEPTEMBER 28, 2022
Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. To truly understand them, you listen to their problems and consider their feedback when you build a solution. They can utilize the product to solve their problem or gain clarity on its use as a solution.
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