Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. This is why Teresa talks about continuous discovery in terms of forming new habits. Sören is quick to point out that this wasn’t a solo effort, though.

Product Research 204

Product Research User Testing Customer Experience Research Software 204

ProductPlan

JANUARY 27, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Product teams are spending on things that make them work better, smarter, and faster.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. What is a customer segmentation tool?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. Assumption testing is evaluative. Assumption testing is evaluative.

Research Software 227

Research Software Product Research User Testing Data Visualization 227

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? While it’s important to acquire new customers for growth, retaining existing customers is imperative to ensure long-term success. So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates.

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

ProductPlan

JANUARY 21, 2022

That includes product teams, who must determine how to maximize their return on their 2022 budgets. To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Product teams are spending on things that make them work better, smarter, and faster.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

UX Studio: Product Management

JANUARY 25, 2022

This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022. If you need help with product design or user experience research, contact us at UX studio. We dedicate designer and researcher teams to help our clients design appealing and easy-to-use digital products.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

JANUARY 20, 2022

A tooltip is a short section of text that’s attached to one product feature, as a way of explaining it to users. A tooltip is a small section of text that is designed to explain how one particular element of your product works. Mostly used to build feature discovery. Feature discovery.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Userpilot

JANUARY 26, 2022

In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. SaaS analytics is the process through which SaaS businesses collect and analyze data about customer engagement across all touchpoints in the user journey.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

DECEMBER 6, 2022

Most probably you already know how important it is for a brand to offer superior experiences, but how exactly can you measure customer experience? Something as abstract as customer experience cannot be measured directly. Trigger personalized experience flows based on user behavior. What is customer experience?

Customer Experience 98

Customer Experience User Testing Customer Feedback Data Visualization 98

Mixpanel

FEBRUARY 16, 2024

When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for. This sounds pretty obvious, but understanding your product’s users is often easier said than done, especially when you’re building for multiple different personas. Here are a few ways we do it.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? Measuring product success during the early stages of your SaaS business can help you spend wisely and reduce wasted energy. Today, let’s find out how you can leverage product success metrics to add more value for your users and drive retention.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Our survey found that over 1/4 of respondents already have AVD deployed in production.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

UX Studio: Product Management

OCTOBER 7, 2022

But without a plan, research, test, and validation you might waste energy and money on developing something that’s not appealing to anyone. Building an MVP (Minimum Viable Product) is the first and most crucial step of creating a new digital platform. What is a Minimum Viable Product (MVP)? Steps of Building an MVP.

User Testing 75

User Testing Research Software Product Research Feedback Software 75

UX Studio: Product Management

NOVEMBER 22, 2022

Since then, we grew into a team of 60 motivated UX designers and researchers. We always research and validate our screens, making data-driven decisions. Beyond creating website designs, we can also help you with: user experience design, website redesign, on-demand consulting and training for your teams, UX research, and.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. It all begins when the customer signs up for your tool and has a continuous effect. Welcome new users.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JUNE 20, 2022

Are you looking for the best cancellation email template to win your customers back and increase retention ? A cancellation email is a type of transactional email triggered when a user cancels their paid subscription. You should send a cancellation email immediately after a user cancels their subscription. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Customer Feedback Data Visualization 52

The Product Coalition

AUGUST 16, 2022

There is also a lot you must learn if your product is going to continue to succeed in the market. Or it can be as deep as using their product, analysing their financials, and conducting a strategic analysis of each competitor as though you were in their shoes. One of the most frequent examples is going deep on their user journey.

User Testing 107

User Testing User Friction Customer Feedback Customer Experience 107

Product Talk

MAY 4, 2022

The beauty of continuous discovery is that there’s no single right way to do it. For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. Tweet This.

Research Software 202

Research Software Feedback Software Product Research Data Visualization 202

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Bain Public

NOVEMBER 21, 2022

Bain Public’s associate product managers, Abigail Ramirez Villarroel and Tudor Gafiuc , attended the INDUSTRY: The Product Conference in Cleveland on September 20-21st, 2022. QUESTION 1: Do you think that company strategy and product strategy are the same? About INDUSTRY. About INDUSTRY's Fireside Chat.

Research Software 52

Research Software B2C User Testing Customer Experience 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Ready to learn the most common product manager interview questions and answers to land the job? The role of product management is inherently multidisciplinary, with PMs sitting at the center of many related activities. For this reason, product managers are often called "mini-CEOs." You've come to the right place!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Ready to learn the most common product manager interview questions and answers to land the job? The role of product management is inherently multidisciplinary, with PMs sitting at the center of many related activities. For this reason, product managers are often called "mini-CEOs." You've come to the right place!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 254

Data Visualization Analytic Tools Research Software Product Research 254

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Our survey found that over 1/4 of respondents already have AVD deployed in production.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

JANUARY 6, 2023

That is the question that many product managers and marketing managers need to tackle to choose the best pricing strategy for their SaaS products. That’s exactly what Jana Frejova , Product Marketing Lead at Spendesk Spendesk , discussed in her recent presentation at the Product Drive Summit 2022 organized by Userpilot.

Customer Experience 98

Customer Experience User Testing User Friction Product Research 98

UX Studio

JULY 27, 2022

Ideate the solutions and create a user journey. Test the usability of the final design. Think of your website as a “bridge” between you and your customers. They need to know if you provide a good service, worth investing money in your product, and the list could go on forever. And a UX Trends Survey found that ??

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

People-First Product Leadership

JANUARY 22, 2024

A 2023 study by Asana found that 88% of product managers feel stressed often or all the time. Instead bring your team together to discuss the remaining pain points. For example if your team is concerned about change, help them to see the old path will actually result in loss - to customers, the business, and to themselves.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Bain Public

JANUARY 30, 2023

We are so thrilled to announce our new Director of Product Managent -- Moshe Mikanovsky. Moshe is a leader in product management who started his career on the engineering side, specifically within the enterprise real-time B2B software space. He published his debut novel The Resurrector in January 2022. Should they be the same?

Analytic Tools 52

Analytic Tools Data Visualization Weak Development Team User Testing 52

Userpilot

APRIL 6, 2022

Selling software isn’t the same as selling any other product/service, that’s why a SaaS marketing plan can be a valuable asset. Unlike the traditional marketing plans that focus on only attracting prospects, SaaS product marketing helps you stand out in the market and looks at every stage of the customer funnel.

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

Mixpanel

APRIL 27, 2022

Partho Ghosh calls himself “customer-obsessed.” Since joining as its new Senior Director of Product Growth, Ghosh has been helping to mature the longtime social media management giant’s product-led growth (PLG) strategies. Right on our website, you could play around and test the product.

Data Visualization 80

Data Visualization Customer Experience User Testing Customer Feedback 80

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview?

User Testing 200

User Testing Reporting Tools Customer Experience Research Software 200

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Declan Ivory , VP of Customer Support at Intercom.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104