Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. Am I competing with SMB markets, mid-markets, or enterprises? Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? In this article, we broke down different examples and how to implement them for your product. We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience.

Data Visualization 105

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Usersnap

JANUARY 20, 2023

To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service. Informational self-service tools allow customers to handle customer support inquiries independently. They simplify customer interactions and increase customer satisfaction.

Feedback Software 52

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Userpilot

JULY 31, 2023

These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. What is WalkMe? Which features does it offer to product teams ?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

OCTOBER 20, 2023

This article explores 12 different benefits that PLG can offer to SaaS companies. TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. This number nearly doubled in 2 weeks, and it has about 20 million active users in 2023.

Feedback Software 98

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Userpilot

JULY 14, 2023

These are only two of the many questions this article tackles. TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. This translates into higher customer satisfaction, loyalty, and retention.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your churn analytics needs. This functionality will be available in Q4 of 2023. There are other survey types to choose from and you can even create your own custom survey. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Here are the main cons of the tool: The free plan works well for small SaaS businesses, but enterprise-grade features can be expensive depending on your needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 1, 2023

TL;DR Customer feedback refers to qualitative and quantitative insights gleaned from actual users about their likes, dislikes, requests, and impressions of your product. Collecting and analyzing customer feedback is crucial for businesses that want to enhance the product experience and improve customer satisfaction.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Pro – Tailored for enterprise businesses with robust security and compliance requirements. This functionality will be available in Q4 of 2023. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

FEBRUARY 23, 2023

It allows you to set up reminders for those who didn’t respond to the surveys, schedule survey-sending times, and use user segments for survey targeting. Userlane mainly targets enterprises with 500+ employees. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality).

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost, while increasing customer satisfaction. Users just get access to help, when they need it. Pendo is a robust product adoption platform with user engagement features, impressive analytics and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

Unlike Pendo, Apty focused on employee adoption of enterprise software so it’s user feedback functionality is designed to collect feedback from employees using 3rd party software. As of Q3 2023, Userpilot will have the same analytics features, with more robust functionality). But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 1, 2023

In this article, we will compare the top solutions for collecting customer feedback, enabling you to make an informed decision quickly and easily. TL;DR Customer feedback refers to the information and opinions your customers share about your product. Let’s get started! But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Users just get access to help, when they need it. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

OCTOBER 25, 2022

Userguiding: best tool for new customer onboarding on a budget. Appcues: best tool for mobile user onboarding. Chameleon: best tool for detailed customization using CSS. Pendo: best tool for enterprise customer onboarding both on mobile and web. What is onboarding new customers? – Saurav S.

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Userpilot

FEBRUARY 21, 2023

Pendo for customer feedback Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features It caters primarily to enterprise users and probably has the most advanced analytics of all tools we’re covering in this article. But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 27, 2022

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

What is customer experience management? Why is customer experience management important? Resource center – an in-app widget offering self-service support to your users, allowing them to search for solutions to their problems by keywords. What users say about Userpilot. Growth: $879/month (Up to 10 user licenses).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52