Usersnap

MARCH 16, 2023

Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two. B2B companies that need help marketing their products or services can partner with B2C online shops. Other examples include a B2B product supplier buying leads from a B2C entity.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

JULY 21, 2022

Many brands are using offshore development teams to build custom apps for their operations and increase sales. trillion (2023) with e-commerce accounting for 22.3% Many brands are using offshore development teams to build software applications that support customers to make a purchase online. trillion in 2022.

Reporting Tools 145

Reporting Tools Artificial Inteligence Data Visualization Wireless 145

Intercom, Inc.

MARCH 28, 2022

Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. Second, expectations are rising for consumer-grade experiences.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Department of Product

JANUARY 17, 2023

Here is a thread about unintended consequences Typically 60-70% of direct-to-consumer brands in the US are on @Shopify. Brands who sell on Shopify do so because they’re able to drive a decent amount of traffic to their site with their social media ads. CAC isn’t too high.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Userpilot

SEPTEMBER 14, 2023

When writing B2C dunning emails, you’ll want to include individual details like which credit card is linked. To prevent the suspension of all services for all users on September 5, 2023: Contact your bank or credit card company to resolve the issue with your payment method. Source: Baremetrics. Source: Hulu. Source: Spotify.

Analytic Tools 104

Analytic Tools Data Visualization Customer Experience User Testing 104

Usersnap

FEBRUARY 14, 2023

Whether you have a B2B SaaS go-to-market strategy or a B2C SaaS GMT plan, developing a detailed strategy can make the difference between failure and success. This part outlines the methods you’ll use to mobilize your brand. Every business offers different services; thus, every GMT strategy will differ.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Lenny Rachitsky

DECEMBER 12, 2023

Welcome to this month’s ✨ free edition ✨ of Lenny ’ s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career.

User Testing 82

User Testing B2C Product Research B2B 82