UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year. Of course, I do have to mention the previous posts that were the inspiration for this one! as of the last month of 2023.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models. Let’s dive in.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

The Product Cafe

JANUARY 18, 2024

Let's take a quick look at the top product people, books, courses, and conferences you should check out this year. We've been following them for a long time and are really grateful for their unique insights. He is a key advisor and speaker known for his product strategy insights. They're all about bringing out the best in you.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Gainsight

OCTOBER 3, 2023

An LMS platform or learning management system is a software platform you can use to create, manage, deliver and optimize content for your customers, employees, partners or gig workers. There’s a lot to gain by using an LMS platform to power your customer , employee, partner or gig workforce training program.

Data Visualization 52

Data Visualization Customer Experience User Testing Customer Feedback 52