UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year. Of course, I do have to mention the previous posts that were the inspiration for this one! as of the last month of 2023.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Product Management University

FEBRUARY 9, 2023

Learn Value Skills for Leading Customers Strategically Versus Reacting Tactically Rock Hill, SC – February 9, 2023 Today, Product Management University launched The School of Customer Success for B2B. The School of Customer Success features the Customer Success Value Skills training course and certification.

B2B 130

B2B Certifications Product Management Product Manager 130

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. For example, you can automate an email to go to every new customer with links to relevant courses that can get them up and running quickly. Are they not enrolling in new courses?

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

The Product Cafe

JANUARY 18, 2024

Let's take a quick look at the top product people, books, courses, and conferences you should check out this year. Renowned for her practical approach to aligning product, marketing, and sales strategies. Kyle Poyar An authority in product-led growth, pricing, and SaaS market strategies. We will have to admit AI is here to stay.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Userpilot

FEBRUARY 21, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your UI and don’t look odd. No watermarks are also preferable.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52