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Customer Acquisition Guide For SaaS: Definition, Metrics and Examples

Userpilot

As more customers are acquired, the company’s revenue stream expands, enabling it to invest in product development, innovation, and scaling operations. As the user base grows, the company gains valuable insights into different customer needs and preferences, which can inform product enhancements.

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5 SaaS Analytics You Can Gather Through Surveys

Userpilot

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. Surveys can be used to gather customer satisfaction metrics such as NPS, CSAT, and CES, along with insights into the job-to-be-done of your users or reasons behind why they’re churning. Which survey delivery method is best?

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CAC Payback Period: What is It and How to Calculate It?

Userpilot

Product analytics are extremely helpful for SaaS businesses but they’re not the best metrics when it comes to revenue. On the other hand, metrics like the CAC payback period can help you keep an eye on sales and marketing costs to ensure that you maintain a healthy gross margin on new customers. Book the demo to see how!

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How to Create a Product Content Strategy

Department of Product

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. A product that has invested heavily in integrating content into the overall experience oozes quality.

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Pendo vs Appcues vs Mixpanel for Retention Analytics

Userpilot

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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Pendo vs WalkMe – Which Is Better for No-Code Growth?

Userpilot

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Nonetheless, Pendo is limited in terms of onboarding elements.

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Pendo vs Apty: Which Is Better for No-Code Growth?

Userpilot

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Nonetheless, Pendo is limited in terms of onboarding elements.