Remove 2023 Remove Customer Satisfaction Remove Embedded Analytics Remove Onboarding KPIs
article thumbnail

14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

article thumbnail

Customer Retention Optimization For SaaS

Userpilot

It’s no longer enough to attract new business; the key to sustained success is keeping your existing users engaged and satisfied in the long run. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Net Promoter Score: The Complete Guide to NPS SaaS

Userpilot

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). ” and asking them to rate it on a scale from 0 to 10.

article thumbnail

Pendo vs Chameleon: Which is Better for Customer Feedback?

Userpilot

The process of choosing a suitable tool becomes even more challenging when you also take into consideration your priorities, feature needs, and budget. In this article, we will compare the top solutions for collecting customer feedback, enabling you to make an informed decision quickly and easily. Let’s get started!

article thumbnail

Pendo vs Whatfix: Which is Better For Customer Feedback

Userpilot

With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. You need to not only consider your priorities, and the features you need to achieve your goals but also find the one that is aligned with your budget. Why should you care about customer feedback?

article thumbnail

Pendo vs Userlane which is better for customer feedback

Userpilot

Which is better, Pendo or Userlane, for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In order to get the job done, you’ll need to consider your priorities and what features you’ll need from the tool. Why should you care about customer feedback?

article thumbnail

Pendo vs Spekit: Which Is Better for Interactive User Guides?

Userpilot

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases.