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Preference Testing: A Step-By-Step Guide

Userpilot

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Avoid general questions, like ‘Which design do you prefer?’ What is a preference test?

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Product Briefing – October 26, 2023

Department of Product

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Teams also continues to maintain its grip on the workplace comms space with more than 320 million monthly active users. Usage data pertains to the way a user interacts with a service. Enjoy the rest of your week!

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Product Briefing – September 14, 2023

Department of Product

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. The AI Memo – a round up of new research papers, product announcements, important AI companies and key AI concepts worth learning, curated by DOP.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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The AI buzz is Real!

The Product Cafe

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. No need to shell out bucks for editing or customizing product images anymore. YouTube has decided to withdraw this feature on June 26, 2023, as it shifts its focus onto better things like Shorts, Community posts, and live videos.

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Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023

Gainsight

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. The team made some showstopping announcements, from an amped-up AI engine under the hood of the Gainsight platform to personalized, effective ways to engage customers and drive value throughout the digital customer journey. “The

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Top Three Takeaways From the 2023 Gartner Market Guide to Customer Success Management Platforms

Gainsight

Customer Success Management has matured over the last decade to become a mission-critical practice that efficiently and effectively protects Net Revenue Retention (NRR) and fuels expansion pipeline. As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data.