Gainsight

MARCH 21, 2023

framework to help you align your teams around tangible business outcomes that lead to higher NRR and greater product adoption. Tour brings together the best and brightest voices in Customer, Product, and Community across North America and Europe. The only way to measure success is to have a clear metric for success.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Webinar 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Books 98

Books Analytic Tools Data Visualization Product Research 98

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. Surveys can be used to gather customer satisfaction metrics such as NPS, CSAT, and CES, along with insights into the job-to-be-done of your users or reasons behind why they’re churning. Which survey delivery method is best?

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Product Research 103

Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. We’re talking about our Product team. From onboarding to adoption, value realization, and renewal, your customers already navigate a mix of digital experiences and human interactions.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 280

Data Visualization Product Research Analytic Tools Research Software 280

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. Define your org structure There are many ways to organize product development. Embed a designer and product manager on each team.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. A product that has invested heavily in integrating content into the overall experience oozes quality.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Product-led growth. Three Product-led growth principles that take mid-market companies to the next level. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Userpilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Userpilot is a self-service product growth platform with excellent analytics tools.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Gainsight

MAY 18, 2023

Over the last year, the Scaled team has achieved: 21% year-over-year (YOY) increase in customers that successfully onboarded in the first 30 days of their contract 37% YoY increase in the number of business reviews completed Increased CSAT scores from 4.2 to over 4.5 That’s why HMH wins the title of The Challenger.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52