Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. Emojis mean business: The characters transforming business messaging. P.S. Keen to get ahead of the competition in 2023? Zara Burke , Principal Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. Read more ?.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Usersnap

FEBRUARY 14, 2023

By understanding your ideal customer profile (ICP), competitors, messaging, and more, your business will be prepared for whatever comes its way and set for success. The marketing strategy for product-led growth is more inbound and you let the product speak for itself. Will I focus more on inbound or outbound sales, or both equally?

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. Alconost: localize software, apps, and websites. SurferSEO: AI-generated blogs, SEO optimized.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

JANUARY 20, 2023

What’s Customer Support Software? Customer service software are programs designed to assist businesses in communicating with clients who use and pay for goods and services. Ticketing systems are the cornerstone of support software, allowing companies to track, manage, and organize requests.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. There will always be some evergreen niches, and investment is expected to increase to $623 billion by 2023. But to succeed, you have to get the right message out, at the right time, and to as many people as you can who fit your customer persona. Evaldas Mockus.

Research Software 91

Research Software User Testing Outbound Marketing 91