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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Amplitude offers deep user interaction insights and advanced analytics to enhance customer engagement. Read on to learn more.

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What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. In-app surveys , including NPS surveys , help teams put themselves in the customers’ shoes and understand their pain points. Want to learn how Userpilot can help your SaaS combat customer friction?

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ChatGPT for Product Managers: 13 Best Prompts

Userpilot

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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10 Data Visualization UX Best Practices in SaaS

Userpilot

Use colors to differentiate data points and keep your color selection inclusive. Why is data visualization important in SaaS? Data visualization plays a crucial role in the world of SaaS, providing companies with powerful tools that aid product development, customer acquisition, and more.

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Product Management Trends 2024: 11 Predictions for a Successful Year

Userpilot

What does 2024 have in stock for product managers ? Let’s check out 11 predictions on product management trends in 2024. The importance of product analytics for decision-making is likely to increase even further. This will include the use of predictive analytics to forecast user behavior trends.