article thumbnail

12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

article thumbnail

14 User Behavior Trends For SaaS in 2024

Userpilot

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. Here are the trends to watch out for in 2024.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is Customer Sentiment Score & How to Measure It?

Userpilot

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.

article thumbnail

UI/UX Design Trends For 2024

UX Planet

Written by Mary Moore and the Shakuro Design team As we stride into 2024, the landscape of user interface and experience design is once again undergoing a transformative shift. If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024.

UX 81
article thumbnail

491: Product Design & Development: Fifth of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. Ideation Tools Ideation is the creative process of generating, developing, and communicating new ideas.

article thumbnail

Why your UX Portfolio is not getting interviews in 2024? Do’s & Don’ts!

UX Planet

If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. Understand The Evolution of UX Portfolios in the US tech market: What’s Trending in 2024 is not what is trending 5 years ago.

UX 87
article thumbnail

ChatGPT for Product Managers: 13 Best Prompts

Userpilot

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 103